Terms of Use
These Terms govern the use of the Pocket English, Neoos and Coach Management apps (the “apps”), developed and published by Maykon Christian Meneghel, an individual (“I”, “me”). The processing of personal data is described in the Privacy Policy, which is part of these Terms. This English text is a translation; if there is any conflict, the Portuguese version prevails.
1. Acceptance
By downloading, installing or using an app, you confirm that you have read and agree to these Terms. If you do not agree, do not use the app. If you are under 18, use the apps with the knowledge and supervision of your parents or guardians.
2. License
I grant you a personal, limited, non-exclusive, non-transferable and revocable license to install and use the apps on devices you own or control, for personal purposes or, in the case of Coach Management, for your professional activity. The license does not transfer ownership of the apps or their content.
3. Accounts and access
Some apps create an anonymous account automatically or let you sign in with e-mail or a Google account. You are responsible for access to your device and your accounts. Anonymous accounts are tied to the installation: if you uninstall the app or change devices, the history linked to them may not be recoverable, although store purchases can be restored using the restore purchases option.
4. Acceptable use
When using the apps, you agree not to:
- break the law or infringe the rights of others, including privacy and intellectual property rights;
- try to circumvent usage limits, credits, security checks or payment mechanisms;
- reverse engineer, decompile or modify the apps, except where the law allows it;
- use the apps or the services connected to them in an automated or abusive way, or in a way that harms their operation;
- submit unlawful or offensive content, or personal data of others without authorization.
I may suspend access to online features if they are used in breach of these Terms.
5. Purchases, subscriptions and credits
- In-app purchases are made through the Apple App Store or Google Play and are also governed by that store's terms. Price, currency and taxes are shown by the store before you confirm.
- Subscriptions renew automatically at the end of each period unless cancelled before renewal. Cancellation is done in the subscription settings of your Apple or Google account; after cancelling, access continues until the end of the period already paid.
- Refunds are requested from and decided by the store where the purchase was made, under its procedures. This does not affect the rights granted to you by Brazil's Consumer Protection Code (Law No. 8,078/1990); if you have difficulties, write to the contact address.
- Credits and digital benefits (for example, practice credits in Pocket English) are valid only within the app, have no cash value, are not transferable and cannot be exchanged for money, unless the law provides otherwise. The rules, validity and limits of each plan are shown in the app before purchase.
6. AI-generated content
Pocket English uses third-party artificial intelligence models to generate dialogues, evaluations and audio. This content is produced automatically, is for educational purposes only and may contain mistakes, inaccuracies or unnatural phrasing. Scores and evaluations are indicative and are not a proficiency certification. Do not rely on generated content as professional, legal, medical or any other kind of advice.
7. Financial information in Neoos
Neoos gathers news and market data from third-party sources and shows an automatic sentiment classification. Nothing in the app is investment advice, a recommendation, securities analysis or an offer to buy or sell any asset. News and data may be delayed, incomplete or incorrect, and the sentiment classification is an automatic estimate that can be wrong. Investment decisions are your sole responsibility; consult a qualified professional when needed.
8. Coach Management and client data
Coach Management is an organization tool. The data you enter about your clients stays on your computer, and you are the controller of that data. It is up to you to have a legal basis to process it, inform your clients, keep backups and protect access to your computer. The app does not replace your professional judgment; the assessment tools it provides support your work.
9. Third-party services
The apps connect to third-party services, such as app stores and artificial intelligence, voice, news, video and calendar providers, listed in the Privacy Policy. Those services have their own terms, and I do not control their availability or the content of external websites opened from the apps.
10. Intellectual property
The apps, their code, design, marks and original content belong to me or to the respective licensors. News and third-party content belong to their owners. Content you create or enter remains yours.
11. Availability and changes
I try to keep the apps working, but features that depend on the internet or on third parties may be temporarily unavailable. I may change, add or remove features. If a change materially affects something you paid for, you will be informed, without prejudice to your consumer rights.
12. Warranties and liability
The apps are provided as is, and I do not guarantee that they will work without interruptions or errors or that they will meet specific needs. To the fullest extent permitted by Brazilian law, I am not liable for indirect damages, lost profits or losses arising from decisions made based on the apps' content, from failures of third-party services or from use in breach of these Terms.
Nothing in these Terms excludes or limits rights granted to you by the Consumer Protection Code and other applicable laws that cannot be waived by contract, or any liability that the law does not allow to be limited.
13. Apps obtained from the App Store
If you obtained an app from the App Store: these Terms are between you and me, not Apple; Apple is not responsible for the app, its maintenance or support, or claims relating to it; if the app fails to conform to any applicable warranty, you may notify Apple, which may refund the purchase price, and Apple will have no other warranty obligation with respect to the app; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Your use is also subject to the App Store usage rules.
14. Termination
You may stop using the apps at any time by uninstalling them and cancelling subscriptions in the store. To request deletion of your data, follow the rights section of the Privacy Policy. I may end your access to online features if you breach these Terms.
15. Governing law and venue
These Terms are governed by the laws of the Federative Republic of Brazil. Disputes may be brought in the courts of the consumer's domicile, as provided in article 101, I, of the Consumer Protection Code. Before going to court, you can write to me to try to resolve the matter directly.
16. Changes to these Terms
These Terms may be updated. The effective date at the top shows the current version, and material changes will be announced on this page and, where appropriate, in the app. Continuing to use the app after the new version takes effect means you accept it.
17. Contact
Maykon Christian Meneghel
maykonmeneghel@icloud.com